Customizing & Rollout
Customer-specific adaptations and implementation of standard solutions
Customizing involves making changes to standard software packages to support customer-specific needs. In the sales environment, for example, we do this in the form of country-specific Autoline projects. Once we have customized the standard package, we roll out the new IT solution. Our offering extends to software solutions from other vendors. Here we developed the Web Rollout Tool (WRT) to effectively manage and visualize cross-country projects involving multiple partners.
What Customizing & Rollout can offer you:
Customizing
Daimler recommends the ADP Autoline Dealer Management System (DMS). In cooperation with local Daimler MPCs and ADP, we developed the National Standard Implementation Pack (NSIP) to facilitate Autoline rollout at local dealerships. In consultation with the customer, the NSIP process is divided into three phases: Analysis, Development & Test and Pilot Implementation. The NSIP provides a rollout framework that can be adapted to support evolving needs at any time. We release updates to the dealers at regular intervals.
IT Rollout
Drawing on our extensive experience, we have developed a successful IT rollout methodology that we continue to expand and improve. In particular, this methodology draws on know-how gained through the implementation and development of the European smart dealership network and its integration in the Mercedes- Benz process and system landscape. A wide range of Daimler sales projects now benefit from our proven methodology.
